24/7 Virtual Assistant for the Hospitality Industry
Automate room bookings, service consultations, and customer care directly on your website and customers' favorite chat channels.
Why Do Hotels Need a Chatbot?
Modern hotels must serve guests instantly, anytime and anywhere. Manual processes can't keep up.
Front desk and reservation teams overwhelmed with repetitive inquiries
Missed bookings due to slow or unavailable responses outside office hours
Low direct booking rates as guests turn to third-party platforms
Inconsistent guest experience across website, social media, and messaging apps
Limited visibility into guest behavior, preferences, and peak demand periods
TaggoAI's Hotel Chatbot solves all of this — automatically, around the clock.
Hotel-Specific Features
Room Booking & Availability
Let guests check availability and confirm reservations instantly, without involving your staff.
- Display room availability by date and room type in real time
- Automatically receive and confirm reservations
- Integrated online payments or pay-later options
Service Recommendations & Upsell
Proactively suggest upgrades and add-ons to increase revenue per guest.
- Suggest spa packages, buffet, tours, and airport transfers
- Automatically remind guests to book additional services before arrival
- Personalized offers based on room type and stay duration
Virtual Check-in / Check-out
Streamline arrival and departure with a fully guided digital experience.
- Guide guests through check-in procedures and provide digital keys (e-key)
- Confirm check-out times and handle room extension requests
- Collect post-stay feedback automatically
Multi-Channel Support
Meet guests wherever they are with seamless omni-channel communication.
- Chat directly on Website, Facebook Messenger, and Zalo OA
- Compatible with WhatsApp, Telegram, and more via Omni-Inbox
- All conversations centralized in one dashboard
Analytics & Reporting
Turn guest interactions into actionable insights to optimize operations.
- Booking statistics and upsell revenue tracking
- Customer behavior analysis and peak inquiry time reports
- Satisfaction tracking and automated feedback collection
Business Benefits
Increase Revenue
Higher direct booking rates and additional service sales without extra staff.
Cut Costs
Reduce manual workload and optimize front desk staffing with AI automation.
Happier Guests
Fast 24/7 responses with complete, personalized information at every touchpoint.
Smart Data
Detailed reports to maximize room occupancy and service utilization.
Results That Speak for Themselves
Hotels using TaggoAI see measurable improvements across bookings, revenue, and guest satisfaction.
24/7
Automated Guest Support
35%
Increase in Direct Bookings
50%
Reduction in Front Desk Workload
See the Hotel Chatbot in Action
Guest
Hi, do you have any rooms available this weekend for 2 adults? We'd also love a sea view if possible.
TaggoAI Hotel Assistant
Hello! Great news — we have availability this weekend. For 2 adults, I'd recommend our Deluxe Sea View Room at $180/night or our Premium Suite with panoramic ocean views at $260/night.
📋 Displaying: Room photos, amenities comparison, and real-time availability calendar
Would you like to reserve one of these rooms? I can also suggest a spa package or airport transfer to complete your stay!
Easy Deployment in 4 Steps
Connect Your Channels
Link your website, Zalo OA, Facebook, WhatsApp and more in minutes — no coding needed.
Configure Your Hotel
Set up room types, seasonal pricing, promotions, and services in the TaggoAI dashboard.
Build Conversation Flows
Create flows for booking, upsell, check-in guidance, and post-stay feedback.
Ideal For
TaggoAI's Hotel Chatbot fits any hospitality business, large or small.
Turn Your Website into a 24/7 Virtual Front Desk
Optimize operations, increase direct bookings, and elevate the guest experience with TaggoAI.