Recover carts, confirm COD orders, and answer customers. Automatically.
Taggo AI connects to your Shopify store and runs WhatsApp and SMS follow-ups for you, with an AI chatbot that sells 24/7.
14-day free trial. Installs in minutes.
WhatsApp · COD Confirmation
Order #1042 · $54.00 · Cash on delivery
Hi Lan! Your order #1042 ($54.00, cash on delivery) is ready to ship. Please confirm:
✓ Confirm
Confirmed! Your order ships today. We've tagged it COD confirmed in Shopify.
14 days
Free trial
3 steps
Cart recovery sequence
24/7
AI chatbot
5
Template languages
The problem
Running a Shopify store shouldn't mean chasing every order by hand.
Shoppers abandon carts and revenue slips away
A 3-step message sequence with a personal discount code that stops the moment they buy.
COD orders get returned or the customer never picks up
WhatsApp confirmation with one-tap buttons, reminders, and escalation to your team.
Manual replies are slow and cost you orders
An AI chatbot that answers, recommends products, tracks orders and creates orders 24/7.
Customer data scattered across tools
One unified customer profile with behavior-based segments.
Features
The AI sales and messaging team for your Shopify store.
Win back abandoned carts — automatically
Send the right message, to the right customer, with their own offer. And stop the moment they've bought.
- Up to 3 follow-ups (e.g. after 1h, 24h, 72h) over WhatsApp and SMS
- A unique discount code per shopper, created in Shopify automatically (default 10%, 7-day validity, hard cap 30%)
- Code embedded straight into the checkout link
- Sequence stops automatically when the shopper places an order
- Track recovered orders, recovery rate and recovered revenue (orders placed within 7 days of a message)
WhatsApp · Cart Recovery
Step 1 of 3 · 1 hour after abandonment
Hi Minh, you left something behind! Your Oversize Tee is waiting — here's 10% off just for you, valid 7 days.
Oversize Tee — Black / L
Code applied at checkout · MINH-10OFF
Reply STOP to opt out anytime.
Install in minutes. No code.
Your flows go live as soon as Meta approves your WhatsApp templates.
Install from the Shopify App Store
Approve the permissions and link your Taggo account. No manual OAuth setup.
Sync your data
Taggo imports customers, orders and products. Turn on the chat widget via the theme editor app embed.
Connect WhatsApp
Add your WhatsApp Business account. Default templates are created for you; Meta must approve them before any message is sent.
Switch on flows and watch results
Pick cart recovery and/or COD confirmation, tune timing, discounts and quiet hours, then see the revenue on the Home dashboard.
Set up & sync
All your Shopify data. One customer profile.
Taggo reads what it needs from your store, writes back only what your flows require, and keeps both sides in sync.
From Shopify to Taggo
- Customers
- Name, email, phone, order count, amount spent, email and SMS marketing consent, default address.
- Orders
- Payment and fulfillment status, totals, line items, billing and shipping addresses.
- Checkouts
- Abandoned checkouts with the recovery link, used for cart recovery.
- Products and inventory
- Title, price, stock and collections. Choose what to train the AI on.
- Shop settings
- Currency and time zone, so quiet hours follow your local time.
From Taggo to Shopify
- Discount codes
- A unique code per shopper in cart recovery, within your maximum (hard cap 30%).
- Order tags
- COD confirmed, COD cancel pending and address edit, so your team can filter orders.
- Draft orders
- Orders the chatbot creates for a shopper, with an invoice link to pay.
- Theme app embed
- The storefront chat widget, switched on from your theme editor.
Real-time webhooks
Orders, checkouts, customers, app and billing events, HMAC-verified.
Catch-up scans
Recent orders and checkouts are re-checked every few minutes in case a webhook fails.
Historic backfill
Past customers and orders imported with Shopify Bulk Operations. Progress shows on Home.
AI Agent
AI proposes. You approve. The system executes.
Customer-facing chatbot
Sells, advises, tracks orders and creates draft orders — 24/7, on your website widget and messaging channels.
Internal AI teammate
Ask things like "How much did cart recovery bring in this week?" or "Which COD orders are waiting?" — with quick commands like /cart-stats and /cod-waiting. It can suggest changes to your cart recovery and COD rules, but every change needs your approval, and it never sends messages itself.
Reporting
See the revenue Taggo brings you.
Revenue attribution
Total revenue, revenue from cart recovery and from the AI agent — per currency.
Taggo-influenced orders
See exactly which orders and conversations Taggo touched.
Subscribers by channel
Email, SMS and WhatsApp subscribers at a glance.
Period comparison
Compare against the previous period: 7 days, 30 days, 90 days, 12 months or custom.
Plus a setup checklist: agent status, active flows and data-import progress.
Home · Revenue Taggo earned
Compared with the previous period · per currency
Total revenue
$12,480
Cart recovery
$4,310
AI agent
$2,960
Orders influenced
186
Conversations
742
Subscribers by channel
2,140
860
SMS
1,320
Security & privacy
Safe for your store. Respectful of your customers.
Verified Shopify webhooks
Every webhook is HMAC-verified; embedded sessions use Shopify App Bridge session tokens.
Built for Shopify's privacy rules
Mandatory privacy webhooks are handled: customer and shop data is deleted on redact requests, and data requests are flagged to our team.
Consent-first messaging
Per-channel opt-in is respected, with instant STOP/START handling on WhatsApp.
Built-in sending guardrails
Quiet hours, daily message limits and duplicate-send protection.
Human approval for what matters
COD cancellations and rule changes always need your confirmation.
Made for your market
Cart and COD templates in English, Hindi, Indonesian, Thai and Vietnamese.
Pricing
Simple plans. 14-day free trial on every plan.
Plans are selected and paid on Shopify's pricing page. See what each plan includes when you install.
Set up & sync
Getting started, step by step.
How do I install Taggo on Shopify?
Install from the Shopify App Store, approve the permissions, and link your Taggo account. A default workspace, templates and automations are created for you.
How do I add the chat widget to my store?
In your theme editor, open App embeds and turn on the Taggo chat. The Home dashboard checks whether it is enabled.
What syncs from Shopify?
Customers, orders, checkouts, products and consent. See the full data reference, including what Taggo writes back to your store.
How do I get WhatsApp templates approved?
Taggo creates default templates, including the 3-button COD template. Meta approves them, and nothing sends until they are approved.
Troubleshooting
Troubleshooting your Shopify integration
Still stuck? Contact our team.
FAQ
Put your store's messaging on autopilot.
Install Taggo AI and start your 14-day free trial today.
