Every Customer Interaction. A Single Source of Truth.
Unify browse behavior, orders, and conversation histories across every channel (Zalo, Web, WhatsApp, Messenger, Shopify) into a rich 360° profile. Empower your AI Agents to personalize every touchpoint in real time.
360°
Unified Profile Across Channels
< 100ms
Context Retrieval Latency
+42%
Repeat Purchase Rate (LTV)
0
Data Silos Remaining
Experience the 360° Customer Profile in Action
See how TaggoAI seamlessly connects every customer touchpoint across multiple platforms in real time.
Sarah Jenkins
★ VIP DiamondID: TAG-9824 • sarah.jenkins@email.com • +84 982 *** 892
18.450.000 ₫
↑ +32% above cohort average12 orders
Latest: 2 days ago (Shopify)4.9 / 5.0
98% Positive SentimentSaved Customer Attributes
AI Agent Long-term Note
“Customer prefers concise advisory and frequently asks about VIP gift programs. When launching new autumn/winter styles on Fridays, proactively suggest via Zalo before 9 PM.”
Built on a Modern, Real-time Customer Data Foundation
Uniting the power of a Customer Data Platform (CDP), Omnichannel CRM, and Agentic AI.
Omnichannel Identity Resolution
Automatically link phone numbers, emails, Zalo IDs, Facebook PSIDs, and Web cookies into a single master profile. No more treating 1 customer as 5 different strangers across channels.
Real-time CDP & Smart Segmentation
Create dynamic customer segments instantly based on live events: customer lifetime value (LTV), visit frequency, category affinities, and satisfaction (CSAT/Sentiment).
Persistent AI Context Memory
AI Agents and human advisors instantly know past orders, preferences, and custom notes the moment a customer sends a message — delivering VIP-grade service every time.
Automated Omnichannel Journey Activation
Trigger personalized follow-ups, birthday gifts, and product recommendations via the specific channel each customer prefers most (Zalo OA, WhatsApp, Messenger, SMS, or Email).
Smart Segmentation, Precision AI Actions
Select a segmentation scenario below to explore how TaggoAI triggers contextual automated workflows.
At-risk VIP Customers
Total Spend > 5,000,000 ₫ + Last Interaction > 30 days agoTaggoAI Customer Hub vs. Traditional Systems
Why modern growth teams choose an integrated AI-Native Customer Platform over fragmented tools.
| Feature & Capability | TaggoAI Customer Hub | Traditional CRM | Standalone CDP |
|---|---|---|---|
| Omnichannel Identity Resolution (Zalo, Web, WhatsApp, Messenger, Shopify) | Built-in & automated via Phone/Email/Cookies | Manual or requires 3rd party add-ons | Complex & expensive data engineering |
| Native Context Memory for AI Agents | Real-time (<100ms), AI responds with full history | No native AI Agent capabilities | Requires custom costly API middleware |
| Real-time Event Streaming & Dynamic Segmentation | Instant updates triggered on live customer events | Batch syncing (hourly/daily delays) | Supported, but requires engineering maintenance |
| Two-way Automated Engagement via Chat & Inbox | Integrated directly in Unified Inbox & AI Agent | Limited to one-way Email/SMS blasts | Data storage only; no messaging capabilities |
| Time-to-Value & Implementation Speed | Minutes with 50+ no-code integrations | 2 - 6 months configuration | 6 - 12 months pipeline setup |
Enterprise-Grade Security & Governance
End-to-End Encryption
AES-256 encryption at rest and TLS 1.3 in transit for all sensitive customer data.
Role-Based Access (RBAC)
Granular data permission controls by department, team role, and administrative tier.
Transparent Audit Logs
Comprehensive 24/7 logging of all data extraction, modification, and access attempts.
Frequently Asked Questions about Customer Hub
Turn Fragmented Customer Data into Measurable Revenue Growth
Unify every messaging channel and elevate your customer experience with TaggoAI's intelligent Customer Hub today.
