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The AI-first customer service platform

Taggo is the only support platform with a natively integrated AI Agent, so every customer conversation improves the next one — enabling 24/7 experiences that were never possible before.

Trusted and proven by reputable customers

MazdaKCoffeeAnnan GroupVietinbankHSCSatamathMarigen CollagenSelsun VietnamMinh Nong 66Trang An HomestayMazdaKCoffeeAnnan GroupVietinbankHSCSatamathMarigen CollagenSelsun VietnamMinh Nong 66Trang An Homestay

Support

AI that resolves conversations, not just replies

Automate common questions, escalate complex issues, and keep customers happy around the clock — across every channel.

  • 24/7 always-on coverage
  • Instant answers to common inquiries
  • Smart escalation to human agents
Learn more
AI customer support chat assisting a customer

Sales

Capture leads and book meetings on autopilot

Qualify prospects, create CRM leads, and schedule appointments — all inside the conversation, without losing momentum.

  • Automatic lead capture & qualification
  • Appointment booking in-chat
  • Follow-ups that never sleep
Learn more
AI sales agent creating a lead and booking an appointment

Ecommerce

Guide shoppers from discovery to checkout

Recommend the right products, answer buying questions, and complete orders without leaving the chat.

  • Smart product recommendations
  • In-chat product cards & ordering
  • Higher conversion with less friction
Learn more
AI ecommerce assistant recommending a product in chat

Product overview

The complete platform for AI-powered support

Five interconnected systems. One intelligent platform.

AI Agent

An intelligent assistant that handles conversations across every channel with smart, on-brand responses.

Unified Inbox

Manage email, chat, social and more in one place — your team never misses a message.

AI Automation

Recognize customer intent, categorize tickets and suggest replies in a single click.

Omnichannel

Conversations follow the customer across web, mobile, WhatsApp, Messenger and email.

AI Insights

Real-time analytics that surface what's working and what your customers want next.

Knowledges

Upload PDFs, websites, documents and FAQs to train accurate AI agents on your business knowledge.

73%

of conversations resolved by AI

<2s

average AI response time

24/7

always-on support coverage

45+

channels & integrations

Customer story

"Taggo handles 7 out of 10 tickets without human help — our team finally focuses on the conversations that matter."
A
Aisha Okafor
VP Customer Experience, Cove & Oak

Resolution rate

73%
AI Agent73%
Team22%
Escalated5%

Everything you needto run AI-first customer ops.

Unified Inbox
  • Facebook
    Is this still in stock?
    AI replied
  • WhatsApp
    Hi, I need help with my order
  • Instagram DM
    Love this product 💕
  • Website Chat
    Do you ship to Vietnam?
  • Email
    Invoice request
AI Summary

5 new conversations. 3 product questions, 1 shipping inquiry, 1 invoice request. All drafted with smart replies — review in 1 click.

AI Agents 24/7

Deploy always-on AI agents that resolve customer questions instantly in any language. They learn from every conversation, escalate when needed, and never sleep — so your team can focus on the work that matters.

Learn more
My order #4821 hasn't arrived yet.
AI Agent
I found your order — it shipped yesterday and arrives tomorrow. Want tracking details?
Yes please!
AI Agent
Sent to your email. Resolved in 12s ✓
Trigger flow
Cart abandoned — send email
No open after 24h — send SMS
Re-engage via Instagram DM
VIP customer — call agent

Omnichannel Triggers

Build powerful workflows that reach customers wherever they are — email, SMS, chat, WhatsApp, Instagram and beyond. One visual builder, every channel, zero engineering required.

Learn more
Inbox
  • C
    Carlos Rivera1m
    I'd like a refund, the s…
  • J
    Jim Dietrich2m
    What's your returns po…
  • K
    Kay Brakus3m
    I need help with my or…
  • K
    Kari Emard III10m
    #51391 · Possible bug…
  • S
    Shelley Mraz15m
    Where can I find the l…
  • J
    Jerry Pagac18m
    Is there an outage? I…

Product Overview

The complete platform
for AI-powered support

Five interconnected systems.
One intelligent platform.

AI Agents

Intelligent agents that act

Deploy AI agents that handle real customer conversations — voice, text, and visual — across every channel. From order tracking to complex multi-step workflows, agents work autonomously 24/7.

1M+
monthly interactions
efficiency boost
Multi-modalVoice & video24/7 autonomousMulti-channel
Knowledge Base

Your content, fully learned

Import docs, websites, and data. TaggoAI learns your language patterns and context to deliver precise, on-brand responses.

Docs & URLsContext-awareAlways fresh
Memory & Context

Remembers every customer

Persistent conversation memory and user profiles let agents personalize every interaction based on history.

Session memoryUser profilesPersonalized
Tools & Workflow

Automate any workflow, end-to-end

Connect TaggoAI to Shopify, Salesforce, Zendesk, WhatsApp, Messenger, and 50+ integrations. Build visual automation flows — from lead capture to order fulfillment — without code. Analytics dashboards give full visibility into every interaction, conversion, and handoff.

ShopifySalesforceWhatsAppMessengerZendeskNo-code builderAnalytics

Start delighting customers with AI in minutes.

14-day free trial. No credit card required. Cancel anytime.

TaggoAI - Nền tảng AI Agent thông minh cho Website & Fanpage