The AI-first customer service platform

Taggo is the only support platform with a natively integrated AI Agent, so every customer conversation improves the next one — enabling 24/7 experiences that were never possible before.

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Inbox

C
Carlos Rivera1m
I'd like a refund, the s…
J
Jim Dietrich2m
What's your returns po…
K
Kay Brakus3m
I need help with my or…
K
Kari Emard III10m
#51391 · Possible bug…
S
Shelley Mraz15m
Where can I find the l…
J
Jerry Pagac18m
Is there an outage? I…

Carlos Rivera

Hi! I'd like a refund on order #4821 — it arrived damaged.

Thanks Carlos — looking into it now.

Amazing, thank you!

DetailsCopilot

AssigneeElena Brooks

TeamCustomer Support

Tracker tickets+

Back-office tickets+

Side conversations+

Conversation attributes

Id113962

BrandCove & Oak

Trusted by teams building modern customer experiences

NorthwindAcme Co.GlobexInitechUmbrellaHooliVandelaySoylentNorthwindAcme Co.GlobexInitechUmbrellaHooliVandelaySoylent

Product overview

The complete platform for AI-powered support

Five interconnected systems. One intelligent platform.

AI Agent

An intelligent assistant that handles conversations across every channel with smart, on-brand responses.

Unified Inbox

Manage email, chat, social and more in one place — your team never misses a message.

AI Automation

Recognize customer intent, categorize tickets and suggest replies in a single click.

Omnichannel

Conversations follow the customer across web, mobile, WhatsApp, Messenger and email.

AI Insights

Real-time analytics that surface what's working and what your customers want next.

Workflows

Compose powerful no-code automations that route, triage and resolve at scale.

73%

of conversations resolved by AI

<2s

average AI response time

24/7

always-on support coverage

45+

channels & integrations

Customer story

"Taggo handles 7 out of 10 tickets without human help — our team finally focuses on the conversations that matter."

Aisha Okafor

VP Customer Experience, Cove & Oak

Resolution rate

73%

AI Agent73%

Team22%

Escalated5%

Everything you needto run AI-first customer ops.

Unified Inbox

Facebook
Is this still in stock?
AI replied
WhatsApp
Hi, I need help with my order
Instagram DM
Love this product 💕
Website Chat
Do you ship to Vietnam?
Email
Invoice request

AI Summary

5 new conversations. 3 product questions, 1 shipping inquiry, 1 invoice request. All drafted with smart replies — review in 1 click.

Product Overview

The complete platform
for AI-powered support

Five interconnected systems.
One intelligent platform.

AI Agents

Intelligent agents that act

Deploy AI agents that handle real customer conversations — voice, text, and visual — across every channel. From order tracking to complex multi-step workflows, agents work autonomously 24/7.

1M+

monthly interactions

3×

efficiency boost

Multi-modalVoice & video24/7 autonomousMulti-channel

Knowledge Base

Your content, fully learned

Import docs, websites, and data. TaggoAI learns your language patterns and context to deliver precise, on-brand responses.

Docs & URLsContext-awareAlways fresh

Memory & Context

Remembers every customer

Persistent conversation memory and user profiles let agents personalize every interaction based on history.

Session memoryUser profilesPersonalized

Tools & Workflow

Automate any workflow, end-to-end

Connect TaggoAI to Shopify, Salesforce, Zendesk, WhatsApp, Messenger, and 50+ integrations. Build visual automation flows — from lead capture to order fulfillment — without code. Analytics dashboards give full visibility into every interaction, conversion, and handoff.

ShopifySalesforceWhatsAppMessengerZendeskNo-code builderAnalytics

AI Agents 24/7

Deploy always-on AI agents that resolve customer questions instantly in any language. They learn from every conversation, escalate when needed, and never sleep — so your team can focus on the work that matters.

Learn more

My order #4821 hasn't arrived yet.

AI Agent

I found your order — it shipped yesterday and arrives tomorrow. Want tracking details?

Yes please!

AI Agent

Sent to your email. Resolved in 12s ✓

Trigger flow

Cart abandoned — send email

No open after 24h — send SMS

Re-engage via Instagram DM

VIP customer — call agent

Omnichannel Triggers

Build powerful workflows that reach customers wherever they are — email, SMS, chat, WhatsApp, Instagram and beyond. One visual builder, every channel, zero engineering required.

Learn more