Zalo OA – Connect with Vietnamese Customers on a Familiar Platform
Integrate Zalo Official Account (OA) with TaggoAI to optimize customer care and accelerate business growth.
🌟 Why Connect Zalo OA with TaggoAI?
Zalo is the most popular messaging platform in Vietnam, with over 70 million users.
By integrating Zalo OA into the TaggoAI ecosystem, businesses unlock AI-powered capabilities to:
- Automate customer support 24/7
- Send personalized messages at the right time
- Manage and respond to all Zalo conversations from a single interface
🔗 Key Features When Integrating Zalo OA
🤖 AI Chatbot on Zalo
- Automatically answer frequently asked questions
- Provide product consultation, pricing, and order placement
- Collect customer information and generate leads
💬 Unified Omni-Inbox
- Manage conversations from Zalo, Facebook, Website, and more in one place
- User-friendly interface for easy categorization and agent assignment
📢 Broadcast Messages
- Send bulk messages to Zalo OA followers
- Segment audiences by customer group, behavior, or sales funnel stage
🧠 AI Copilot for Smarter Support
- Suggest quick replies
- Summarize conversations, translate languages, and analyze customer intent
🎯 Business Benefits
| Benefit | Description |
| Fast reach | Customers are familiar with Zalo, leading to quicker responses |
| Higher productivity | Automated replies reduce workload for support agents |
| Better conversions | Personalized content and timely interactions |
| Sustainable growth | Build and nurture a long-term customer base on Zalo OA |
⚙️ Easy Setup
- Connect your Zalo Official Account in just a few minutes
- Customize chatbot flows and automated messages by scenario
- Manage conversations and track performance directly on the TaggoAI platform
✅ Start for Free
Integrate Zalo OA into a modern customer care system in just a few clicks and start engaging Vietnamese customers more effectively. 🚀