Facebook Messenger – Instant Connection, Multiply Engagement
Automate customer support and sales effectively on Messenger with TaggoAI – the most powerful AI-integrated platform for businesses.
🚀 Why Choose Messenger + TaggoAI?
Messenger remains one of the most popular communication channels in Vietnam, especially for eCommerce and service businesses.
TaggoAI transforms Messenger into a fully automated customer support and sales engine by combining AI, workflows, and CRM in a single platform.
🌟 Key TaggoAI Features for Messenger
🤖 24/7 AI Chatbot
- Automatically handles common questions: pricing, promotions, inventory, return policies
- Smart product recommendations & upsell based on customer data
- Human-like conversations with emotional tone and contextual understanding
📥 Unified Omnichannel Inbox
- Manage Messenger conversations alongside Zalo OA, WhatsApp, Instagram, Website, and more
- Tag, categorize, assign agents, and view full customer history in one interface
- Teamwork-friendly UI designed for professional CS teams
📦 Broadcast & Re-engagement Messaging
- Send bulk messages compliant with Meta policies (Standard Messaging, One-Time Notification, Sponsored Messages)
- Announce discounts, product launches, abandoned cart reminders
- Behavior-based segmentation for exceptionally high open & click rates
🧠 AI Copilot for Agents
- Smart reply suggestions based on chat history and products
- Summarize long conversations and translate instantly
- Understand customer intent to recommend the most relevant responses
🔄 Automated Workflows
- Connect chatbot flows with email, customer tagging, and internal notifications
- Build pre-purchase & post-purchase care scenarios, handle returns, and manage review responses
📈 Advanced Analytics & Reporting
- Track message volume, response rate, open rate, and click rate
- Analyze performance by campaign, chatbot flow, and customer segment
🔌 App & Platform Integrations
- Sync Messenger with Shopify, WooCommerce, CRM, order management systems, and more
- Use Webhooks & APIs for advanced custom integrations
🎯 Powerful Business Benefits
| Benefit | Description |
| Higher conversion rates | Engage customers instantly when they’re ready to buy |
| Lower staffing costs | Automate responses and support hundreds of customers daily |
| Stronger customer loyalty | Personalized conversations that feel close and human |
| entralized management | No tab switching – everything managed in one place |
⚙️ Easy Setup
- Connect your Facebook Fanpage to TaggoAI
- Set up a smart chatbot or choose from ready-made templates
- Configure automations & broadcast campaigns
- Monitor interactions and continuously optimize via the dashboard
✅ Ready to Scale with Messenger?
Get connected in just 5 minutes – no technical skills required.