Hotel Chatbot – 24/7 Virtual Assistant for the Hospitality Industry
Automate room bookings, service consultations, and customer care directly on your website and customers’ favorite chat channels.
🌟 Why Do Hotels Need a “Hotel Chatbot”?
Modern hotels must serve guests instantly, anytime and anywhere. TaggoAI’s Hotel Chatbot helps you:
- Reduce workload for front desk and reservation teams
- Increase direct booking rates with fast, accurate consultations
- Enhance guest experience from search and booking to check-out
🔍 Hotel-Specific Features
🛎️ Room Booking & Availability Management
- Display room availability by date and room type
- Automatically receive and confirm reservations
- Integrated online payments or pay-later options
🎁 Service Recommendations & Upsell
- Suggest spa packages, buffet, tours, airport transfers, and more
- Automatically remind guests to book additional services before arrival
⏱️ Virtual Check-in / Check-out
- Guide guests through check-in procedures, provide digital keys (e-key)
- Confirm check-out times and handle room extension requests
💬 Multi-Channel Support
- Chat directly on Website, Facebook Messenger, Zalo OA
- Compatible with WhatsApp, Telegram, and more via Omni-Inbox
🧠 Analytics & Reporting
- Booking statistics and upsell revenue
- Customer behavior analysis and peak inquiry times
- Satisfaction tracking and feedback collection
🎯 Business Benefits
| Benefit | Description |
| Increase revenue | Higher direct booking rates and additional service sales |
| Cost savings | Reduce manual work and optimize front desk staffing |
| Happier guests | Fast 24/7 responses with complete, personalized information |
| Smart data | Detailed reports to maximize room occupancy & service utilization |
⚙️ Easy Deployment
- Sign up & connect channels: website, Zalo OA, Facebook, etc.
- Configure room types, seasonal pricing, and promotions
- Create conversation flows (booking, upsell, check-in guidance, etc.)
- Go live and monitor performance instantly on the TaggoAI dashboard
✅ Get Started Today
Turn your website into a 24/7 virtual front desk – optimize operations and elevate guest experience!