AI that answers only
what you authorize it to know
Feed documents, websites, and FAQs into TaggoAI. Your AI learns exclusively from verified sources, provides verifiable citations, and synchronizes instantly on policy updates.
1. Ingest Raw Sources
Upload policy PDFs, pricing sheets, or company web domains.
2. Structure & Index
AI segments text chunks, extracts key entities, and enforces access scopes.
3. Grounded Citation
AI replies with precise answers and embeds source links for verification.
“30-day RMA replacement guarantee...”
Source: Page 4, Section 2.1
Worried About AI Hallucinations Damaging Your Brand?
Factual consistency is critical to maintaining client trust and brand authority.
AI Hallucinations & Inaccurate Claims
Unconstrained chatbots invent misleading answers not present in company documents, risking customer trust and pricing integrity.
Policy Changes Ignored by Outdated Models
When updated pricing or service tiers roll out, traditional bots continue quoting stale terms and obsolete SLAs.
Zero Source Traceability & Auditability
Businesses cannot pinpoint which file generated a response, making dispute resolution and compliance auditing impossible.
Weeks Wasted on Manual FAQ Ingestion
Manually copying QA pairs into rigid builders is tedious, error-prone, and unsustainable for scaling catalogs.
Connect With Where Your Business Knowledge Lives
No need to restructure your workflow — TaggoAI ingests data natively from standard enterprise repositories.
Direct File Ingestion
Native support for PDF, Word (.docx), Excel (.xlsx), CSV, and TXT files without manual reformatting.
Autonomous Web Crawling
Input your website domain — TaggoAI indexes product catalogs, documentation, and dynamic FAQs automatically.
Google Drive & Docs
Bi-directional Google Drive connector that detects document revisions and syncs new folders in real time.
Notion & Internal Wikis
Seamlessly ingest your company knowledge base, standard operating procedures, and employee handbooks.
Structured FAQ Pairs
Curate high-priority QA pairs with strict answer overrides for legal, pricing, and critical compliance items.
Dynamic REST APIs & Webhooks
Sync real-time ERP, CRM, and custom database records via enterprise webhooks and REST endpoints.
From Raw Documents to Verifiable Answers
A 3-stage governance architecture providing strict control over business knowledge.
Ingest Raw Multi-Source Data in Minutes
Zero reformatting or coding required
- Directly upload policy agreements, service manuals, and warranty handbooks in PDF, Word, or Excel formats.
- Provide web URLs to let our autonomous crawler index knowledge bases and product catalogs.
- Automatic data extraction parses complex tables, markdown headers, and footnotes with structural fidelity.
Smart Chunking & Real-Time Sync
Manage source authority and vector freshness
- Automatic change detection refreshes embeddings whenever Google Drive docs or web pages are updated.
- Hierarchy rules resolve conflicts by prioritizing the latest official policy version.
- Granular RBAC access controls isolate knowledge stores per department, team, or channel.
Strict Retrieval with Source Citations
100% grounded in facts — zero hallucinations
- Strict Grounding Mode restricts responses strictly to your verified database context.
- Transparent page-level and paragraph-level citations allow instant validation by users.
- Configurable confidence thresholds gracefully hand off ambiguous queries to human operators.
Benchmarked Enterprise Accuracy
Real-world reliability metrics and vector synchronization speed in live production.
Source-Grounded Accuracy
All responses strictly adhere to your verified company documentation and guidelines.
Hallucination Rate
AI strictly avoids speculative assumptions when facts are not present in your knowledge base.
Knowledge Sync Latency
Upload new files and watch answers update live across all customer channels in seconds.
Connected Sources & Formats
Supports PDF, DOCX, XLSX, CSV, Notion, Google Drive, URLs, and custom REST APIs.
An Thinh Insurance maintains 100% compliance amid frequent policy adjustments
Data Repository
50+ Complex PDF Policy Documents
Previous Challenge
Agents quoted outdated clauses
Measured Outcome
98% Fewer Errors, < 5 min sync
“Adjusting indemnity ceilings and premium schedules used to trigger stressful retraining cycles. Now, simply uploading updated PDF policies to TaggoAI immediately aligns the AI to quote exact clause numbers with zero hallucinations.”
Thu Ha Tran
Head of Training & CS @ An Thinh Insurance
Frequently Asked Questions About Knowledge AI
Essential information regarding accuracy, training pipelines, and data privacy.
Empower AI to Say Exactly What Your Business Intends
Feed your knowledge into TaggoAI and experience grounded, hallucination-free conversations today.
